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  • The Secret Ingredient to Building Trust and Sharpening Ideas

The Secret Ingredient to Building Trust and Sharpening Ideas

  • 01/23/2025
  • 1:00 PM - 2:00 PM
  • Zoom

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The Secret Ingredient to Building Trust and Sharpening Ideas

Thursday, January 23rd from 1-2pm ET

Tired of communication breakdowns and struggling to build trust? Discover the power of Listening Menus and add a new tool to your OD toolbox!

In this interactive workshop, Cassandra O'Neill and Melina Ponak will share a simple yet powerful framework that gives people the agency to choose how they want to be heard. You'll learn how Listening Menus can help to build and rebuild trust, drive change initiatives, create authentic connections, and spark innovation. This tool, which draws on Judith Glaser’s research and Conversational Intelligence work, takes intentional one-to-one conversations to the next level. Attendees will practice using Listening Menus and explore real-world applications for your work.

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Cassandra O’Neill and Melina Ponak are co-founders of Idea Sharpener Network.

Cassandra O'Neill

Cassandra O’Neill brings her passion for learning to others through facilitation, teaching, and coaching. She brings over three decades of experience developing leadership within government organizations, social service agencies, and schools. She has extensive experience helping teams increase their impact by working together better. She has certifications in Conversational Intelligence for Coaches and Appreciative Living Coaching. In addition, She teaches Pilates and Gyrontonic®, hosts weekly Empathy Circles, and is part of an international community of Flow Game hosts. You can learn more about her at www.cassandraoneill.com. She holds a Bachelor's of Art in Anthropology from the University of California, Berkeley, and a Master's of Political Science from Rutgers University.

Melina Ponak

Collaboration, iteration, and one-on-one listening are central to Melina Ponak's work and play. Since the early days of the pandemic, she has been honing best practices for equally-reciprocal listening through membership in the International Listening Association, running a month-long Women’s Listening Space, and continually inviting friends and family to experience an Idea Sharpening session with her. Melina studied the History of Ideas at McGill University, holds a professional certificate in medicinal herbology, and regularly draws on her varied experiences as an entrepreneur, farmer, storyteller, and teacher. Melina enjoys dancing (for how it feels, not how it looks), learning songs on her ukulele, and exploring the beaches where she lives in Victoria, British Columbia.


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