Cool Tools for Organizational Effectiveness
With the pulsing pace of change all around, an organization cannot simply keep doing things the way they have always been done. Systems and processes need refreshing to keep current with customer and market needs, financial pressures, and workforce requirements to stay at a high level of performance. Join June Mader and Nancy Jokovich for an engaging and interactive session on cool tools that can help your organization improve its effectiveness and reach great performance.
We have found that highest performing organizations are those that engage their employees to improve processes as they are closest to the problem and usually have the best ideas for improvement. Additionally, these organizations use systemic thinking, seeing the whole with connections among issues, events, and data, rather than discrete parts. We have adapted a set of “cool tools” these organizations use from the disciplines of
- Baldrige Performance Excellence Program undefined a framework for organizational excellence
- Lean Thinking undefined an approach to process simplification
- Six Sigma undefined methods to eliminate variation in processes.
There is not a single tool that can be used in all opportunities for improvement. We will discuss various tools under these disciplines and provide insights on which situation fits a specific tool. Further, we will sample several tools that you may want to take back to your organizations.
June Mullaney Mader, Ph.D., is a Principal Consultant with GOFORWARD LLC. She is enjoying her second career developing and delivering customized organizational and leadership solutions to a wide variety of client types in the public and private sectors.
June has more than 20 years experience in the pharmaceutical industry that has spanned roles from project team leader to global VP. June’s relevant experience of delivering process improvement, measurable productivity gains, and increased staff engagement provides an invaluable perspective of the challenges facing leaders and teams today.
June received her BA from Colgate University and Ph.D. from Duke University. Working Mother Magazine profiled her successful career in its “Watch the Stars” series. Her passion for catalyzing the realization of individual and organizational potential is supported by certifications in Coaching and Lean Sigma.
Nancy Jokovich is a recognized leader in organizational excellence. Her professional career encompasses more than twenty years as an internal change leader in the electronics industry at Texas Instruments and Solectron and seven years as a senior staff member in the national Baldrige Performance Excellence Program.
At Texas Instruments, Nancy worked with senior leaders to implement training tied to organizational goals, deploying a learning management system to track evaluation results and provide training ROI to the leadership team. At Solectron, Nancy led a team using Lean tools, such as 5S, to design and implement an organizational intervention that significantly improved manufacturing processes and was deployed across the company worldwide.
Nancy serves on the Board of Examiners for the Malcolm Baldrige National Quality Award, leading teams to some of the nation’s highest performing organizations. Nancy is a senior member of ASQ and a Certified Manager of Quality/Organizational Effectiveness. She received a B.A. from North Carolina State University and an M.A. from the University of Texas. She is known for her passion for helping organizations improve and become more sustainable.
